This statement relates to our privacy practices in connection with AllTicket. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. We reserve the right to modify and update this Policy at any time without notice, any such updates to this Policy will be published it on our website, www.allticket.org
Square1 Software Ltd, company number: 528714 with an address of 10-13 Thomas Street Dublin 8, Ireland, the operator of www.allticket.org is a data controller which means we have a responsibility to decide how and when your data is used and to ensure it is used correctly in all situations. We respect the right to personal privacy and our obligations under the General Data Protection Regulation (GDPR) which came into force across the EU on 25 May 2018.
The personal data we collect from you can include the following: name, email address, telephone number, purchase history (we do not store any credit card information).
We collect your data at the following times: when you book an event, when you engage with our customer support team, when you fill out our contact or marketing forms on our website, on social media platforms.
We use your data for communication purposes and to provide our services to you. For the purposes of registering for events, the data that is collected by AllTicket and is passed on to the event organiser for which your data was submitted. We also use your data to provide services requested, process requests and orders (such as a booking via invoice), to conduct customer satisfaction surveys to help improve our products, or to provide you with information on products, services and promotions (which you can opt out of at any time.)
We automatically collect information that is often not personally identifiable, such as the website from which visitors came to our Site, browser type, domain name, referring URL, page views and information relating to the device through which users access the Site. We may combine this information with the Personal Information we have collected about users.
We use third party data processors to collect, export, process and store data on our behalf, which may include Personal Data. The processors we are currently using include: Linode LLC, USA (Privacy Shield Certified) https://www.linode.com/privacy; Google Analytics, USA (Privacy Shield Certified) https://www.google.com/policies/privacy; Stripe Payments, USA (Privacy Shield Certified) https://stripe.com/privacy; Mailgun Technologies Inc, USA (Privacy Shield Certified) https://www.mailgun.com/privacy-policy
Event Organiser Data Controllers
We provide an event management system through which Event Organisers reach out to, communicate with, and sell to Attendees.
When we processes Personal Data on behalf of an Event Organiser, we are acting as a processor and the Event Organiser is acting as the data controller. We therefore conduct such activities strictly in accordance with the instructions of that Event Organiser. You should refer to the Event Organiser's website to view their own privacy policies.
We utilise Google Analytics cookies to provide us with information about how our visitors use the website. This assists us in ensuring our website is tailored to the needs of our customers, to provide the best experience possible. Google Analytics cookies do not record specific data about the visitor, such as name, email address, and so on, but rather in an anonymous format - including, but not limited to the number of visitors, and specific pages visited in any session. If you’d like to opt out of being tracked by Google Analytics in this manner, for any website you may visit in the future, please visit http://tools.google.com/dlpage/gaoptout
Your Personal Data is held on secure servers hosted by our data processors. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
You have a number of rights available to you regarding your personal information and what happens with it. You have the right to: request access to your personal information (a “subject access request”); correct any mistakes on our records; erase or restrict your personal information where they are no longer needed for the purpose for which they were obtained or used; object to our use of personal information based on legitimate business interests, including for profiling and marketing; withdraw consent to the processing of your personal information.
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the General Data Protection Regulation (GDPR) we will update or delete your Personal Data accordingly. We will not hold your Personal Data for any longer than is necessary for functions for our website. We will review our databases on a periodic basis, and shall delete data that is outdated, inaccurate, or no longer necessary. We will handle any request to exercise your rights in accordance with the relevant data protection laws. To exercise any of these rights please email us at [email protected]
Third Party Sites
Our website may contain links to third-party websites. Please note that if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies.
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